Get Glowing Policies

I, Katie, founded  Get Glowing with one goal in mind: giving  my customers a healthy, rewarding and enjoyable experience every single time.  I conduct my business according to the same values, knowing that a better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

We ask that you please reschedule or cancel at least 4 hours before the beginning of your appointment . We charge  a cancellation fee of 50% the price of your scheduled appointment. You have up to 4 hours before your appointment to cancel or reschedule. No-shows, reschedules, and late cancel fee's are charged per service. If you are running behind please let us know as soon as possible. We will do our best to fit you into the next available time slot. Late Cancel, Reschedules, Missed Appointment Times and No Show less than 4 hrs in advance are charged fee's PER SERVICE. The fee is 50% of each services price.​

All product/retail sales are final. Refunds (if applicable)

We source the finest products for our skincare, tanning and all other items. If you have any questions about our products before purchasing, please do not hesitate to ask us. We cannot guarantee that customers will not experience skin reactions and cannot be held responsible should any occur. We are completely transparent in our ingredient listings, so please read them carefully before placing an order and purchasing. Your sensitivities are your responsibility.
If you are attempting a return,  once received and inspected, we will send you a text to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card.

We are kid friendly. You may bring in 1 child at a time.  It is your job to bring entertainment for your child. They must stay in the seating provided or in a stroller. Anything broken or ruined will be charged to your card and must be paid for immediately.  We do share walls with other businesses, if your child is loud, running around, ect., you will be asked to leave and will be required to pay for all services booked whether we finish or not.